For the INDIGO group, DIGIWIN is creating a digital workplace that will enable the group’s 20,000 employees to bring together information, documentation and business applications useful on a daily basis. This platform is accessible worldwide, with deployments underway in Europe, South America, North America and Asia. Designed by the DIGIWIN agency and based on the Jalios solution, this tool incorporates the latest features developed by the publisher, such as the integration of Office 365’s e-mail, calendar and Teams modules.
Inwego has been designed to encourage commitment and participation within the company, with the employee at the heart of the project.
A single workspace, accessible anywhere, anytime and from any device
Inwego was designed to work in synergy with the Office 365 tools used by the INDIGO group, integrating key functionalities (reading and replying to emails, synchronizing Microsoft TEAMS teams, displaying calendar events) as part of an overhaul of INDIGO’s digital ecosystem.
“Our aim was to offer a single tool to meet the needs of all the subsidiaries of the Group present in 11 countries”, explains Coline Chaumont, Communications Manager in charge of the Inwego project.explains Coline Chaumont, Communications Manager in charge of the Inwego project. After the launch of Microsoft Teams in December 2018 to ensure collaboration and co-editing in project mode, Inwego needed to interconnect with existing Office tools.
INDIGO has over 60% of its staff in the field, and therefore on the move. It was therefore essential to bring together all the group’s tools in a single interface accessible from all devices (Responsive Design). The site has been optimized for consultation on computers, mobiles and tablets.
With Inwego, employees can launch :
- Read group news, comment on current events and suggest articles;
- Access all group applications and tools ;
- Consult their emails, their agenda and their Teams ;
- Take part in surveys and give their opinions;
- Consult job offers and apply.
“In their day-to-day work, our employees have access to ultra-fast, 100% user-oriented tools when they’re on the move, on vacation or ordering online. It’s essential that they rediscover this ease and fluidity in their business tools. The employee must always be at the center of the approach, and this without compromising on the power of technology.”
Coline Chaumont, Project Communications Manager
A digital workplace designed for and by employees
INDIGO employees were fully involved from the outset, with an internal questionnaire used to draw up the specifications. Over 30% of employees expressed their needs, with one very clear demand emerging: the desire to have everything in one place: work tools, information, up-to-date documentation, job offers and organization charts.
More than 100 people have signed up to be among the testers and gain preview access to the platform.
The name Inwego was revealed by an employee through a two-stage internal competition:
- Call for entries: “Suggest your own name idea”.
- Pre-selection with the group of ambassadors
- Employee voting
An agile methodology
The project was carried out over 7 months (3 months of writing specifications and consultation, 4 months of production), working in iterations with deliveries of tested modules as they were delivered.
Launched on October 16, 2019 on the France scope (2,300 employees), Inwego will integrate Belgium, Spain, Switzerland, Luxembourg, Canada and Brazil by mid-December for eventual access to the Group’s 20,000 employees.
“We’re proud to have completed a project in record time with high stakes. In fact, Inwego was produced in a context of internationalization (worldwide deployment) with a desire to standardize group practices and integrate Office 365 on the platform. Our three-way collaboration between Jalios and Indigo is an example for the future in terms of fluidity in our exchanges and responsiveness.”
Loïc MARTEAU, Managing Director
Long-term ambitions
The 2019 launch is already a success, with 3 times as many employee contributions as the previous editorial platform. Every employee logged in within the first month of launch, and around 40% of the workforce consult the tool every day.
The aim is now to further interconnect the INDIGO group’s business applications: HRIS data feedback (vacation balances, training, etc.), accounting tools (expense reports, etc.) and Zendesk ticket tracking.
About DIGIWIN
As a digital web agency, we draw our strength from our dual culture, combining technological and graphic expertise with know-how in strategic consulting and change management. This mix of skills enables us to offer you a global response to your performance and competitiveness challenges, promoting added value, innovation and quality of service.
Proven, with SMEs, CAC40 companies and public institutions, Digiwin is recognized for stimulating your teams to grasp new standards and usages.
Some key figures about Digiwin:
- 1 center of expertise (located in Paris, Nantes and Rouen)
- 20 years of experience
- 13 years of partnership with Jalios
- 120 expert, multidisciplinary employees
About Jalios
Since 2001, Jalios has been supporting the digital transformation of organizations, enabling them to become more communicative, more collaborative, more efficient and more effective learners.
Its solution, JPlatform, offers a wealth of functionalities and a wide range of uses: digital workplace, social and collaborative intranet, corporate social network, document databases, extranet, knowledge management and digital learning.
Today, Jalios employs over sixty people who are curious about and passionate about innovation, and relies on a network of recognized partners to support its customers, from SMEs to major accounts in the public and private sectors, including: INA, Keolis, Kering, La Redoute, Maisons du Monde, the French Ministry of Employment, MACIF, Natixis, RATP, numerous cities, départements, regions and CCIs…
Find out more at www.jalios.com and on Twitter
About INDIGO Group
Indigo is a French group, world leader in parking and personal mobility, with 20,000 employees in 11 countries and over 750 cities.
It is the only operator in the sector to be present on three continents and in all types of parking: on-street, multi-storey and shared private car parks. Indigo operates over 5,380 parking lots worldwide, with more than 2.3 million parking spaces, and over 3,000 km of on-street parking. Indigo supports local authorities and private-sector players (hospitals, shopping centers, railway stations, airports, universities, etc.) and develops innovative mobility solutions to make it easier for users to get around town.
In June 2016, Indigo launched OPnGO, the only app that offers a new parking experience, including route finding, then the best spot at the best price. With OPnGO, the customer journey evolves towards more freedom, more choice and more personalization.
In early 2017, drawing on its experience in on-street parking around the world, Indigo created Streeteo, to support French local authorities in the reform of paid parking, turning this challenge into an opportunity to make city centers more fluid.
Finally, in October 2017, Indigo reached a new milestone and launched INDIGO ® Weel, becoming the only French player to offer a station-free self-service bicycle offer for the countries in which the Group operates.
Indigo is a global player with local roots.
For more information: www.group-indigo.com
